FAQs
Do you have a question?
How it works
What is Postmark Trips?
We create self guided, postcard-led experiences that reveal a place through intimate audio stories one location at a time.
Just you and yours, your phone, and a friendly voice like an old friend pointing out the things locals know and day-trippers miss.
I know I'm heading off to Elora, now what?
You’ve done the hard part, now pick your experience to complement your day. Each one is built around a different feeling, from wandering the downtown core to exploring fields and hidden gems, all while uncovering the quiet stories locals know by heart.
Each experience comes with six postcards and audio stories for each stop, so all you have to do is follow along.
How long is a postcard-led experience?
Most trips are 2- 5 hours, including your travel time between locations. Your trip will include walking and/or a short drive between locations. Don’t worry you won't be in the car for long, there is too much to see and do on a Postmark Trip.
Are there extra fees or bookings needed?
The trips are self-guided and flexible however some trips may be a combination of free locations and/or paid entry. Each destination sleeve will have an icon ($) to show if there is an extra fee needed for entry.
Bookings are not needed for any of our trip packages.
Make sure to read the “Postmark Your Moment” guide for the most recent information regarding your trip and its itinerary.
Does one trip package cover everyone in my group?
Yes! Everyone can come along, we recommend 5 people in a group per package. The QR code can be scanned individually for everyone in your group at every location.
Gifting
Is a trip giftable?
Absolutely, Postmark trips make a beautiful gift. Choose their experience, enter their address at checkout, and we’ll ship the day right to their door. Want it gift wrapped? That's available for an additional charge at checkout.
Can I purchase a gift card?
Yes, gift cards are available and delivered digitally, no physical card is mailed. Your recipient will get an email with everything they need to choose and redeem their own Postmark Trips experience.
Why is the gift card price higher than the trip price?
The gift card price includes applicable tax and shipping upfront, so your recipient can redeem their full experience with nothing extra to pay at checkout.
What do I get with a locals Perk card
Up to $20.00 in savings, waiting where you already are.
How do I use the Perk card?
Bring the card with you as you make your way through your postmark trip route. When you reach a participating partner, show the card to redeem their offer.
Plus, it never expires! Redeem it anytime, on this trip or a future visit back to Elora.